What is my ProNexis "Technology Fee"?
ProNexis, although providing call center services, is mainly a technology company.
All of our agents are plugged into our technology and you will almost never see a ProNexis agent dialing a number, inputting a new lead from an email that was sent, typing information into your CRM, etc. All of that happens automatically via our proprietary technology.
The Technology Fee is similar to any monthly fee you'd pay to a technology company, cell phone provider, or even cable TV. It pays for the software that keeps everything running so that we can follow up with your leads as quickly as today's marketplace requires, connect to your organization's software, provide vital information through your MyPronexis portal, and much more behind the scenes.
Keys to success with ProNexis
ProNexis Best Practices Use the MyProNexis.com portal as your main source for information. Due to the unreliable nature of email and SMS notifications, if you rely solely on information from those notifications you will most likely miss information ...
How do I forward my calls and leads to ProNexis?
Phone Forwarding Forwarding calls to ProNexis is as simple as setting up call forwarding with your existing phone system to point calls to the phone number ProNexis provided you. We can accept calls on any schedule, or forwarding set up; when our ...
PRONEXIS BILLING POLICY TIMELINE · Upon reception of the signed agreement, the professional or franchisee will pay the agreed upon setup fee plus the future final month's flat fee. · Monthly invoices go out automatically on the ...
Force Booking, Calendar Availability, and Sales Program requirements.
Professionals or franchisees active on ProNexis programs that bill per-appointment must have sufficient calendar availability in order to continue being active on the per-appointment plans and continue to have appointments booked. Sufficient calendar ...
Cancellation Policy ProNexis requires 30 day’s written notice for all cancellations. Professionals who have signed up for 12, 18, or 24 month contracts will be responsible to pay the base monthly fees for the remaining term of their contract in ...