Messaging and Call Transfer Policy
Email Messages/Call Transfer Policy When we Transfer calls · We will transfer the call if the caller asks to speak to the professional or franchisee/employee of professional or franchisee by name unless the agent feels it is a ...
Force Booking, Calendar Availability, and Sales Program requirements.
Professionals or franchisees active on ProNexis programs that bill per-appointment must have sufficient calendar availability in order to continue being active on the per-appointment plans and continue to have appointments booked. Sufficient calendar ...
Keys to success with ProNexis
ProNexis Best Practices Use the MyProNexis.com portal as your main source for information. Due to the unreliable nature of email and SMS notifications, if you rely solely on information from those notifications you will most likely miss information ...
Lead Status Definitions
Lead Status Definitions ProNexis defines a lead as an individual who is contacting a business for the express purpose of inquiring about services provided by that business with the intent to purchase those or similar services. Individuals who ...